📔 Module 1 - Empathizing with users and defining pain points

Prompt for upcoming design challenges:

Design an app and a responsive website that helps users view movie trailers for a local movie theater.

Things to include in Portfolio:

• Project’s name and duration

• Your role

• Project goal

• Research

• Intended Audience

• Sketches or wireframes

• User Testing results

• Final Design

• Conclusion about what you learned

• Make sure is responsive

• Test your website

UX Design is not about solving problems we assume users want solved. It’s about solving problems that users actually want solved.

How to empathize with users

1. Ask alot of questions
2. Become more observant
3. Be an active listener
4. Request input
5. Have an open mind
6. Keep current on UX research

Recruiting interview participants

Start with a screen survey - a detailed list of questions that helps researchers determine if potential participants meet the requirements of the research study.

Questions to determine goals:

1. What do you want to learn from the interviews?
2. Are there certain user problems or pain points that you need to empathize with?
3. Why?